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Troubleshooting Oracle 19c RAC db crash with ORA-00600 [kcbbxsv_nwp]

db alert log

2020-06-12T05:01:44.048197+08:00
PDB(3):minact-scn: useg scan erroring out with error e:12751
2020-06-12T05:01:58.302414+08:00
Errors in file /u02/app/oracle/diag/rdbms/anbob/wgdb11/trace/wgdb11_dbwb_59726.trc  (incident=1280745) (PDBNAME=CDB$ROOT):
ORA-00600: internal error code, arguments: [kcbbxsv_nwp], [], [], [], [], [], [], [], [], [], [], []
Incident details in: /u02/app/oracle/diag/rdbms/wgdb1/wgdb11/incident/incdir_1280745/wgdb11_dbwb_59726_i1280745.trc
Use ADRCI or Support Workbench to package the incident.
See Note 411.1 at My Oracle Support for error and packaging details.
2020-06-12T05:02:00.124461+08:00
Errors in file /u02/app/oracle/diag/rdbms/anbob/wgdb11/trace/wgdb11_dbwb_59726.trc:
ORA-00600: internal error code, arguments: [kcbbxsv_nwp], [], [], [], [], [], [], [], [], [], [], []
Errors in file /u02/app/oracle/diag/rdbms/wgdb1/wgdb11/trace/wgdb11_dbwb_59726.trc  (incident=1280746) (PDBNAME=CDB$ROOT):
ORA-471 [] [] [] [] [] [] [] [] [] [] [] []  <<<<<<<<
Incident details in: /u02/app/oracle/diag/rdbms/wgdb1/wgdb11/incident/incdir_1280746/wgdb11_dbwb_59726_i1280746.trc
2020-06-12T05:02:00.269879+08:00
Dumping diagnostic data in directory=[cdmp_20200612050200], requested by (instance=1, osid=59726 (DBWB)), summary=[incident=1280745].
2020-06-12T05:02:01.998825+08:00
USER (ospid: 59726): terminating the instance due to ORA error 471  <<<<<<<<
2020-06-12T05:02:09.324604+08:00
Instance terminated by USER(prelim), pid = 201552

trace file

*** 2020-06-12T05:01:58.303334+08:00
2020-06-12T05:01:58.303319+08:00
Incident 1280745 created, dump file: /u02/app/oracle/diag/rdbms/anbob/anbob1/incident/incdir_1280745/anbob1_dbwb_59726_i1280745.trc
ORA-00600: internal error code, arguments: [kcbbxsv_nwp], [], [], [], [], [], [], [], [], [], [], []
kge_experr : Found error ORA-600 not in expected list.
kge_experr: Dumping error frames [top = 1 : barrier top = 0]
kge_experr : [0] : Error = ORA-600 : 
Call stack = ksedsts()+426<-kge_snap_callstack()+77<-kgeadse()+557<-kgerinv_internal()+44
<-kgerinv()+40<-kserin()+180<-kcbbxsv()+17478<-kcbb_coalesce_int()+326<-kcbb_coalesce()+438<
-kcbbwthc()+817<-kcbbdrv()+8765<-ksb_act_run_int()+117<-ksb_act_run()+130<-ksbcti()+18
kge_experr: Dumping error frames - done
error 471 detected in background process
ORA-00600: internal error code, arguments: [kcbbxsv_nwp], [], [], [], [], [], [], [], [], [], [], []
2020-06-12T05:02:00.137498+08:00
Incident 1280746 created, dump file: /u02/app/oracle/diag/rdbms/anbob/anbob1/incident/incdir_1280746/anbob1_dbwb_59726_i1280746.trc
ORA-471 [] [] [] [] [] [] [] [] [] [] [] []
2020-06-12 05:02:01.983 :kjzduptcctx(): Notifying DIAG for crash event
 PROCESS STATE
-------------
Process global information:
     process: 0xee1ac44f0, call: 0xab52da458, xact: (nil), curses: 0xf6257d6e0, usrses: 0xf6257d6e0 <<<<<<<<<<<
     in_exception_handler: no
  ----------------------------------------
  SO: 0xf7fef76f8, type: process (2), map: 0xee1ac44f0
      state: LIVE (0x4532), flags: 0x1
      owner: (nil), proc: 0xf7fef76f8
      link: 0xf7fef7718[0xf7fef7718, 0xf7fef7718]
      child list count: 15, link: 0xf7fef7768[0xdbff094a8, 0xdbff098a8]
      conid: 1, conuid: 1, SGA version=(1,0), pg: 0
  SOC: 0xee1ac44f0, type: process (2), map: 0xf7fef76f8
       state: LIVE (0x99fc), flags: INIT (0x1)
  (process) Oracle pid:93, ser:1, calls cur/top: 0xab52da458/0xab52da458
            flags : (0x6) SYSTEM  icon_uid:0 logon_pdbid=0
            flags2: (0x800),  flags3: (0x10) 
            call error: 0, sess error: 0, txn error 0
            intr queue: empty
    (post info) last post received: 0 0 33
                last post received-location: ksa2.h LINE:298 ID:ksasnd
                last process to post me: 0xf21a5c338 1 6
                last post sent: 0 0 193
                last post sent-location: kjc.h LINE:2511 ID:KJCS Post snd proxy to flush msg
                last process posted by me: 0xf01a5e388 1 6
                waiter on post event: 0
    (latch info) hold_bits=0x0 ud_influx=0x19a7
    (osp latch info) hold_bits=0x0 ud_influx=0x0
    Process Group: DEFAULT, pseudo proc: 0xee1e6cf58
    O/S info: user: oracle, term: UNKNOWN, ospid: 59726 
    OSD pid info: 
    PDB SWITCH DEPTH : 0

   ----------------------------------------
    SO: 0xf7fe1ef90, type: session (4), map: 0xf6257d6e0
        state: LIVE (0x4532), flags: 0x1
        owner: 0xf7fef76f8, proc: 0xf7fef76f8
        link: 0xf7fe1efb0[0xf7f21de90, 0xf7f21de10]
        child list count: 2, link: 0xf7fe1f000[0xdbff87fa8, 0xe7fd12340]
        conid: 1, conuid: 1, SGA version=(1,0), pg: 0
    SOC: 0xf6257d6e0, type: session (4), map: 0xf7fe1ef90  <<<<<<<<<<<
         state: LIVE (0x99fc), flags: INIT (0x1)
    (session) sid: 4465 ser: 57003 trans: (nil), creator: 0xee1ac44f0
              flags: (0x51) USR/- flags2: (0x409) -/-/INC
              flags_idl: (0x1) status: BSY/-/-/- kill: -/-/-/-
              DID: 0001-005D-000000020000-0000-00000000, short-term DID: 
              txn branch: (nil)
              con_id/con_uid/con_name: 1/1/CDB$ROOT
              con_logonuid: 1 con_logonid: 1
              con_scuid: 1 con_scid: 1
              edition#: 0              user#/name: 0/SYS
              oct: 0, prv: 0, sql: (nil), psql: (nil)
              stats: 0xb1ffe1be0, PX stats: 0x12a0df44
    service name: SYS$BACKGROUND
    Current Wait Stack:
      Not in wait; last wait ended 2.446949 sec ago     <<<<<<<<<<<
    Wait State:
      fixed_waits=0 flags=0x21 boundary=(nil)/-1

kgerinv()+40 kernel generic error record internal named error with va_list
kserin()+180 kernel service error [partial hit for: kse ]
kcbbxsv()+17478 kernel cache buffers databasewriter take single buffer and check if we have to return to LRU
kcbb_coalesce_int()+326 kernel cache buffers databasewriter [partial hit for: kcbb ]
kcbb_coalesce()+438 kernel cache buffers databasewriter [partial hit for: kcbb ]
kcbbwthc()+817 kernel cache buffers databasewriter [partial hit for: kcbb ]
kcbbdrv()+8765 kernel cache buffers databasewriter central write driver
ksb_act_run_int()+117 kernel service background processes [partial hit for: ksb ]
ksb_act_run()+130 kernel service background processes [partial hit for: ksb ]
ksbcti() kernel service background processes call timeout/interrupts

MOS search callstack matched BUG 30486436.

INTERNAL PROBLEM DESCRIPTION:
A weak lock may be blocked due to a refuse bast was dropped for incorrect DRM check when refuse bast was issued right after DRM lock replay.

INTERNAL FIX DESCRIPTION:
Add check in refuse bast to handle DRM just replayed the lock. The refuse bast would be valid and should be honored.

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