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Troubleshooting ORA-00600 [ORA_NPI_ERROR] ORA-00600: internal error code [kffilCreate01]

Oracle 11.2.0.3 2nodes RAC on AIX, node1  DB instance crash and db alert log show “ORA-00600 [ORA_NPI_ERROR] ORA-00600: internal error code [kffilCreate01]” and “ORA-15064: communication failure with ASM instance” then Instance terminated by ASMB.

# db alert log

Fri May 22 04:16:23 2020
Use ADRCI or Support Workbench to package the incident.
See Note 411.1 at My Oracle Support for error and packaging details.
NOTE: ASMB terminating
Errors in file /oracle/app/oracle/diag/rdbms/anbob/anbob1/trace/anbob1_asmb_40373526.trc:
ORA-15064: communication failure with ASM instance
ORA-00600: internal error code, arguments: [ORA_NPI_ERROR], [600], [ORA-00600: internal error code, arguments: [kffilCreate01], [anbob1:anbob], [], [], [], [], [], [], [], [], [], []
], [], [], [], [], [], [], [], [], []
ASMB (ospid: 40373526): terminating the instance due to error 15064
Fri May 22 04:16:33 2020
Instance terminated by ASMB, pid = 40373526 

# asm instance alert

2020-05-22 04:16:18.672000 +08:00
Errors in file /oracle/app/11.2.0.3/grid/log/diag/asm/+asm/+ASM1/trace/+ASM1_ora_27264968.trc  (incident=312217):
ORA-00600: internal error code, arguments: [kffilCreate01], [anbob1:anbob], [], [], [], [], [], [], [], [], [], []
Incident details in: /oracle/app/11.2.0.3/grid/log/diag/asm/+asm/+ASM1/incident/incdir_312217/+ASM1_ora_27264968_i312217.trc

# tracefile

dump file: /oracle/app/11.2.0.3/grid/log/diag/asm/+asm/+ASM1/incident/incdir_312217/+ASM1_ora_27264968_i312217.trc
ORA-00600: internal error code, arguments: [kffilCreate01], [anbob1:anbob], [], [], [], [], [], [], [], [], [], []


*** 2020-05-22 04:16:33.782
-------------------------------------------------------------------------------
Trace Bucket Dump Begin: default bucket for process 27 (osid: 27264968)
TIME(*=approx):SEQ:COMPONENT:FILE@LINE:FUNCTION:SECT/DUMP: [EVENT#:PID:SID] DATA
-------------------------------------------------------------------------------
2020-05-22 04:16:18.656615 :C88A0662:KFNS:kfn.c@741:kfnDispatch(): completed KFNOP=5 callcnt=-1077812999
2020-05-22 04:16:18.656714 :C88A0667:KFNS:kfn.c@710:kfnDispatch(): calling server stub for KFNOP=5
2020-05-22 04:16:18.656715 :C88A0668:KFNU:kfns.c@1727:kfnsBackground(): kfnsBackground consuming in-progress message typ=14 unread=1 status=0xfffffff1
2020-05-22 04:16:18.656716 :C88A0669:KFNU:kfns.c@1965:kfnsConsume(): kfnsConsume message 0x70000013d66d2f8 status=0xfffffff1 flags=0x1
2020-05-22 04:16:18.656722 :C88A066A:KFNU:kfn.c@5315:kfnmsg_Dump(): kfnsBg (kfnmsg) opcode=15 (KFNMS_MAPLOAD) fd 0x7000001177b7e08 mid 4294967291, gn [2.1165624170], fn [1147.963253597] exts 4480, sta
rt 0, cnt 60
2020-05-22 04:16:18.656723 :C88A066B:KFNU:kfns.c@1786:kfnsBackground(): kfnsBackground got targeted message
2020-05-22 04:16:18.656726 :C88A066C:db_trace:kfns.c@5385:kfnsFillMapMsg(): [10491:27:838] MAP_LOAD: gn=2 fn=1147, mapid=-5 start=0 cnt=60
2020-05-22 04:16:18.656727 :C88A066D:KFNU:kfns.c@1942:kfnsBackground(): kfnsBackground completed in 0 seconds (KFNPM=2)
2020-05-22 04:16:18.656728 :C88A066E:KFNS:kfn.c@741:kfnDispatch(): completed KFNOP=5 callcnt=-1077812998
2020-05-22 04:16:18.656813 :C88A0673:KFNS:kfn.c@710:kfnDispatch(): calling server stub for KFNOP=5
2020-05-22 04:16:18.656814 :C88A0674:KFNU:kfns.c@1727:kfnsBackground(): kfnsBackground consuming in-progress message typ=15 unread=1 status=0xfffffff1
2020-05-22 04:16:18.656814 :C88A0675:KFNU:kfns.c@1965:kfnsConsume(): kfnsConsume message 0x70000011769cfa8 status=0xfffffff1 flags=0x1
2020-05-22 04:16:18.657300 :C88A06AA:KFNU:kfn.c@5366:kfnmsg_Dump(): kfnsBg (kfnmsg) op=25 (KFNMS_FILEUSE) (filuse) gn 2 un 0 mid 4294967292 cod 65535

----- Call Stack Trace -----
calling              call     entry               
location             type     point               
-------------------- -------- --------------------
dbkePostKGE_kgsf()+  call     dbgePostErrorKGE()  
68                                                
kgeadse()+380        call     dbkePostKGE_kgsf()  
kgerinv_internal()+  call     kgeadse()           
48                                                
kgerinv()+48         call     kgerinv_internal()  
kgeasnmierr()+72     call     kgerinv()           
kffilCreate()+540    call     kgeasnmierr()       
kfnsUFG()+4036       call     kffilCreate()       
kfnsBackground()+39  call     kfnsUFG()           
88                                                
kfnDispatch()+1128   call     kfnsBackground()    
opiodr()+720         call     kfnDispatch()       
ttcpip()+1028        call     opiodr()            
opitsk()+1508        call     ttcpip()            
opiino()+940         call     opitsk()            
opiodr()+720         call     opiino()            
opidrv()+1132        call     opiodr()            
sou2o()+136          call     opidrv()            
opimai_real()+608    call     sou2o()             
ssthrdmain()+268     call     opimai_real()       
main()+204           call     ssthrdmain()        
__start()+112        call     main()              

kffilCreate()+540 kernel automatic storage management file Create
kfnsUFG()+4036 kernel automatic storage management networking subsystem server networking [partial hit for: kfns ]

# grep -i mapid /oracle/app/11.2.0.3/grid/log/diag/asm/+asm/+ASM1/incident/incdir_312217/+ASM1_ora_27264968_i312217.trc
            (kffil) netnm: , mapid: 
            (kffil) netnm: anbob1:anbob, mapid: 4294967295
            (kffil) netnm: anbob1:anbob, mapid: 4294967294
            (kffil) netnm: anbob1:anbob, mapid: 4294946774
            (kffil) netnm: anbob1:anbob, mapid: 3849552408
            (kffil) netnm: anbob1:anbob, mapid: 3562194217
            (kffil) netnm: anbob1:anbob, mapid: 3487906158
            (kffil) netnm: anbob1:anbob, mapid: 3230128050
            (kffil) netnm: anbob1:anbob, mapid: 3185598356
            (kffil) netnm: anbob1:anbob, mapid: 3128598163
            (kffil) netnm: anbob1:anbob, mapid: 3080044389
            (kffil) netnm: anbob1:anbob, mapid: 3078043616
            (kffil) netnm: anbob1:anbob, mapid: 3044289890
            (kffil) netnm: anbob1:anbob, mapid: 2866698183
            (kffil) netnm: anbob1:anbob, mapid: 2764660939
            (kffil) netnm: anbob1:anbob, mapid: 2603804616
            (kffil) netnm: anbob1:anbob, mapid: 2412295670
            (kffil) netnm: anbob1:anbob, mapid: 2367686953
            (kffil) netnm: anbob1:anbob, mapid: 2358398223
            (kffil) netnm: anbob1:anbob, mapid: 2358377032
            (kffil) netnm: anbob1:anbob, mapid: 1469824483
            (kffil) netnm: anbob1:anbob, mapid: 1029941947
            (kffil) netnm: anbob1:anbob, mapid: 501493211
            (kffil) netnm: anbob1:anbob, mapid: 501288479
            (kffil) netnm: anbob1:anbob, mapid: 104836
            (kffil) netnm: anbob1:anbob, mapid: 89301
            (kffil) netnm: anbob1:anbob, mapid: 49316
            (kffil) netnm: anbob1:anbob, mapid: 47922
            (kffil) netnm: anbob1:anbob, mapid: 1067
            (kffil) netnm: anbob1:anbob, mapid: 1066
            (kffil) netnm: anbob1:anbob, mapid: 1065
            (kffil) netnm: anbob1:anbob, mapid: 1064
            (kffil) netnm: anbob1:anbob, mapid: 1062
            (kffil) netnm: anbob1:anbob, mapid: 1061
			...
			...
            (kffil) netnm: anbob1:anbob, mapid: 8
            (kffil) netnm: anbob1:anbob, mapid: 7
            (kffil) netnm: anbob1:anbob, mapid: 6
            (kffil) netnm: anbob1:anbob, mapid: 5
            (kffil) netnm: anbob1:anbob, mapid: 4
            (kffil) netnm: anbob1:anbob, mapid: 3
            (kffil) netnm: anbob1:anbob, mapid: 2
2020-05-22 04:16:18.656726 :C88A066C:db_trace:kfns.c@5385:kfnsFillMapMsg(): [10491:27:838] MAP_LOAD: gn=2 fn=1147, mapid=-5 start=0 cnt=60
2020-05-22 04:16:18.657439 :C88A06CD:db_trace:kfns.c@5310:kfnsFillMapMsg(): [10491:27:838] MAP_ALLOCATE: gn=2 fn=1135, mapid=-4 size=4480
2020-05-22 04:16:18.658157 :C88A079C:db_trace:kfns.c@5385:kfnsFillMapMsg(): [10491:27:838] MAP_LOAD: gn=2 fn=1135, mapid=-4 start=0 cnt=60
2020-05-22 04:16:18.658236 :C88A07BF:db_trace:kfns.c@5385:kfnsFillMapMsg(): [10491:27:838] MAP_LOAD: gn=2 fn=1147, mapid=-5 start=60 cnt=4420

[oracle@Xanbob1:/home/oracle> 
    ----------------------------------------
    SO: 0x7000001417a46a0, type: 4, owner: 0x7000001421bb628, flag: INIT/-/-/0x00 if: 0x3 c: 0x3
     proc=0x7000001421bb628, name=session, file=ksu.h LINE:12624 ID:, pg=0
    (session) sid: 838 ser: 19 trans: 0x0, creator: 0x7000001421bb628
              flags: (0x41) USR/- flags_idl: (0x1) BSY/-/-/-/-/-
              flags2: (0x9) -/-/INC
              DID: , short-term DID:
              txn branch: 0x0
              oct: 0, prv: 0, sql: 0x0, psql: 0x0, user: 0/SYS
    ksuxds FALSE at location: 0
    service name: SYS$USERS
    client details:
      O/S info: user: oracle, term: , ospid: 40373526
      machine: Xanbob1 program: oracle@Xanbob1 (TNS V1-V3)
      application name: oracle@Xanbob1 (TNS V1-V3), hash value=2834275364
    Current Wait Stack:
     1: waiting for 'ASM file metadata operation'
        msgop=0x19, locn=0x2, =0x0
        wait_id=3031433093 seq_num=59721 snap_id=1
        wait times: snap=3.413248 sec, exc=3.413248 sec, total=3.413248 sec
        wait times: max=infinite, heur=3.413248 sec
        wait counts: calls=0 os=0
        in_wait=1 iflags=0x520
		
 ----------------------------------------
      SO: 0x70000012919e930, type: 130, owner: 0x7000001417a46a0, flag: INIT/-/-/0x00 if: 0x3 c: 0x3
       proc=0x7000001421bb628, name=ASM db client, file=kfn2.h LINE:1353 ID:, pg=0
      (kfncl) netnm: anbob1:anbob, proc: 0x7000001421bb628, serial: 10
              state: 0x1 type: 257 compat: 11020003 version: 11020003 hbeat: 1590092178 (3) asmb:
        ----------------------------------------
        SO: 0x70000012a41f510, type: 125, owner: 0x70000012919e930, flag: INIT/-/-/0x00 if: 0x3 c: 0x3
         proc=0x7000001421bb628, name=KFG state obj, file=kfg2.h LINE:1178 ID:, pg=0
        (kfgso) flags: 00000000 clt: 4 err: 0 hint: 29193b70
        (kfgpn) rpi: 23 itrn:0 gst:0 usrp:0
        busy: 0 rep: 0 grp: 0 check: 0/0 glink: 70000012a41f5d0 70000012a41f5d0
 ----------------------------------------
          SO: 0x700000129193b70, type: 126, owner: 0x70000012a41f510, flag: INIT/-/-/0x00 if: 0x3 c: 0x3
           proc=0x7000001421bb628, name=KFG SO child, file=kfg2.h LINE:1181 ID:, pg=0
          (kfgsc) pwr: 0 flag: 0 op: 0 recur: 0
          (kfgpn) rpi: 3891 itrn:0 gst:0 usrp:0
 
           ----------------------------------------
            SO: 0x7000001177b8c30, type: 132, owner: 0x700000129193b70, flag: INIT/-/-/0x00 if: 0x3 c: 0x3
             proc=0x7000001421bb628, name=ASM file, file=kff2.h LINE:855 ID:, pg=0
            (kffil) netnm: anbob1:anbob, mapid: 4294967295
                    gnum: 2.1165624170, fnum: 1135.963253681, flgs: 0x182
                    family: 0.0, parent: 0.0
                    opennm: +DATADG/rzwb_redo12
                    openflags: 0x80000000
                    fullnm: +datadg/rzwb_redo12
                    redun: 0x11, fdflg: 0x0, blksiz: 512, fsiz: 9172993
                    ftype: 3, extsz: [4294967295,0,0]
                    extents: 4480, start: 60, count: 4420, xp: 0x0
                    base: 2754, lxcnt: 1
                    enq: 0x70000013b03deb0, cod: 0x0
                    unlock[0].au: 0, unlock[0].disk: 0, unlock[0].flags 0x0

SQL> @dec 4294967295
                                DEC                  HEX
----------------------------------- --------------------
                  4294967295.000000             FFFFFFFF

Note:
We can find the “MAPID” has reached the maximum value.

The mapid I think is a sequence number mapped to ASM FILE id in each process, and the same as the file handle number called in the program.Due to a bug, a larger span of the serial number jumps. Search in MOS, hit Bug 16357438.

 

 

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